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Message On Hold For Any Telephone Line

DMC and DMD
                                            

       

                                               

Digital Message Centres 

Our Australian Made DMC Digital Message Centre has been Australia's best selling On Hold player since 1999. Over the past 16 years, our DMC's have established a reputation for excellent performance and extreme reliability. 

During 2015, we are supplying our 3rd Generation DMC device, with a number of completely unique options that have been specifically developed for today's market.

All Models use a conventional SD Flash Card (or optional 4GB USB Stick) to store the MP3 based Message on Hold production that you will use. A 8GB SD-HC Flash Card (or optional 4GB USB Stick) is supplied with each unit, allowing for up to 8000 Minutes of Message at the normally used 128kbps sampling rate (near CD quality), or up to 3200 Minutes of Message at the highest 320kbps sampling rate (Broadcast quality).All of our DMC Models utilise our well proven MP3 engine and a High Quality Amplifier to provide the ideal solution for Message On Hold applications.

If more than 1 MP3 based Message file is stored on the SD Falsh Card, then DMC will play each of these file sequentially before returning to the first file once the last file has played. There is NO discernable gap between Messages. 

One new feature is the ability to use 'optional' built in High Reliability Flash Memory to store your MP3 based Messages, instead of playing from the SD Flash Card (or optional USB Stick). The benefit of this alternative system is improved long term reliability and the ability to continue playing a Message should the SD Flash Card (or optional USB Stick) be intentionally or unintentionally removed. With this 'option', the internal memory is automatically loaded as soon as an SD Flash Card (or optional USB Stick) is inserted into its SD card or USB socket. DMC will then use the internal memory to play its message and the SD Flash Card (or optional USB Stick) can then be removed or left in place. This new feature is designed to further improve the long term reliability of your Message On Hold solution!

We have also introduced a new 'optional' MESSAGE CHANGE SWITCH. This switch is designed to allow the User to automatically change the Message which DMC is playing. With this 'option' Multiple Messages can be loaded onto the SD Flash Card (or optional USB Stick) and DMC will play the First Message as soon as power is applied. The User can then press the Switch when required and it will instruct DMC to play the Second Message only. Each additional press will command DMC to select and play the Next message and when the last message is selected, the next press will instruct DMC to play the first message again. The Message Change Switch is recessed so that it cannot be accidentally pressed. 

             

 

Please Note : Our DMC and DMD units are only supplied via our Authorised Dealer Channel.

For details of your nearest dealer, please call ph (07) 55965128 or email us at sales@natcomm.com.au

 

We are pleased to offer you the following new Models:

Model DMC4 Standard Message On Hold player

DMC4 and DMD4 are our Standard Message On Hold Players. DMC4 is supplied with an 8GB SD-HC Flash Card DMD4 is supplied with 4GB USB Stic.

Both players will start playing Messages as soon as the Flash Card/USB Stick containing one or more MP3 files is inserted into the SD Card or USB Slot loacted at the back of the player. They both utilise our well proven MP3 engine and High Quality Amplifier to provide the ideal solution for Message On Hold applications.

 

 

 

Model DMC4: Standard Message On Hold solution, supplied with an 8GB SD-HC Flash Card.
Model DMD4: Standard Message On Hold solution, supplied with a 4GB USB Stick.

Option: Message Change Switch (Model DMC4/SW or Model DMD4/SW)

 

Model DMC5 Message On Hold with Encryption

DMC Encryption

DMC5 (or our DMD5 which uses a USB Stick) incorporates all of the new features of our DMC4 device (or our DMD4 which uses a USB Stick) and in addition utilizes our popular message Encryption facility, which means that it will only play Messages that have been Encrypted with our supplied software. It is quick and easy to use!

 

Our Encryption facility is designed to prevent unauthorised use of your valuable productions. To use Encryption, all you need to do is to use our supplied Encryption program. This program will Encrypt a typical MP3 file in less than 15 seconds. Our DMC5 device (or our DMD5 which uses a USB Stick) will only play these Encrypted MP3 files and these files, if copied cannot be used in any device other than a Natcomm Encryption play device.

 

DMC5 (or our DMD5 which uses a USB Stick) is also specifically designed to work with our Email Message Update program. This program simplifies the process of transferring Message update files from your PC to the Flash Card and is ideal for those customers that are not PC experts.

 

Under normal circumstances, the user needs to:

  1. Identify the PC drive letter of the built in or external card programmer
  2. Delete the old message on the Flash card
  3. Manually transfer the new message to the Flash card

Our program performs all of these steps automatically, by simply double clicking the attachment in the email. It also encrypts the file at the same time it saves it to the card. Please see Encryption Facility for more information.

Model DMC5: Encryption based Message On Hold solution, supplied with an 8GB SD-HC Flash Card.
Model DMD5: Encryption based Message On Hold solution, supplied with a 4GB USB Stick.

Option: Message Change Switch (Model DMC5/SW or Model DMD5/SW)

 

Model DMC6 Time Programmable Message On Hold

DMC Time Programmable Message Programming

DMC6 (or our DMD6 which uses a USB Stick) incorporates an Intelligent Real Time Clock accessory, which will allow Fully Automatic Time and Date Programmed change of up to 20 Messages that have been loaded onto the SD Flash Card or USB Stick.

This powerful facility allows for applications such as : 

* Scheduled Messages Changes at specific Times and Dates

* Automatic Change to and From a Christmas Message or other Seasonal Message

* Having a Different Message in the Morning, Afternoon or Evening

* Having a Different Message for Weekends

* Any Combination of the Above

 

DMC6 (or DMD6 with a USB Stick) can also be set to stop play at the expiration of a rental contract, ready to start play again after a contract has been renewed.

Timetable instructions for DMC6 are quickly and easily set up using our supplied Dealer Control program. Please see Time Programmable Message Play Facility for more information.

DMC6 (or DMD6 with a USB Stick) can also incorporate our Encryption Facility at No Extra Charge.

Model DMC6: Time Programmable Message On Hold solution, supplied with an 8GB SD-HC Flash Card.
Model DMD6: Time Programmable Message On Hold solution, supplied with a 4GB USB Stick.

Option: Message Change Switch (Model DMC6/SW or Model DMD6/SW)

 

Installation Diagram

 

 


 
AAD : Automatic Announcement Device

NZ $399.00

AAD is ideal for use with :

  • Single Telephone Lines;  where it can play a Messages to all callers before re-ringing all attached telephones so that the call can be answered.
  • Incoming PABX telephone lines; where it is connected to a PSTN line prior to the PABX, so that it can answer calls, play a message and then re-ring the telephone line.
  • PABX Analogue Extension; where it can play a Message and then hang up after the call. 
   
Digital Message On Hold - DMC4

NZ $299.00

High Quality Digital Message on Hold player suitable for use on any PABX telephone system. Plays MP3 based Messages from the supplied SD Flash Card.

 
 
Digital Message On Hold - DMC5

NZ $349.00

Digital Message On Hold player with Message Encryption option. Will play Encrypted MP3 files only. Encryption software is supplied.

   
Digital Message On Hold - DMC6

NZ $399.00

Digital Message On Hold player with Time Programmable Message Play option. Up to 20 separate Messages can be loaded onto an SD Flash Card or the Internal Memory and each Message programmed with Start and Stop Dates, or Start and Stop Times, or which days of the week (from Sun to Sat) where they should play. Model DMC6 can be fitted with the Encryption Play option at no extra charge.

 
 
Digital Message On Hold player - DMS

NZ $449.00

Our unique DMS Digital Message Centre has been designed to provide your customers with a combined After Hours Announcement and Message On Hold solution. Traditional Answering Machines only allow for short announcements and their audio quality is very ordinary. Some Phone Systems allow for after hours announcements, but they cannot match the high quality provided by an On Hold player and they can be complex to set up and change.